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byod case studies

Implementing BYOD Initiatives: 3 Case Studies The BYOD pilot program focused on enticing users of government-provided BlackBerry devices to opt out. For months, EEOC's Hancher worked with. BYOD IN HIGHER EDUCATION: A CASE STUDY OF KUWAIT UNIVERSITY Ammar H. Safar, Kuwait University BYOD intervention had a statistically significant positive effect on students’ learning and achievement, studies focusing on the impact of ICT use in. Jun 20,  · I would like to be notified by email of future case studies, white papers, webinars and other educational content. BYOD policies also typically mean less control of the device, as a heavy-handed MDM implementation on a personal smartphone won’t go down well with users. At the same time, BYOD generally entails managing a more diverse fleet.

BYOD Case Study: Brunel University - Cisco

Milestone Action 3. Implementing a BYOD program is not mandatory. This document is intended to serve as a toolkit for agencies contemplating implementation of BYOD programs. The toolkit is not meant to be comprehensive, but rather byod case studies key areas for consideration and examples of existing policies and best practices. The Working Group also assembled byod case studies of existing policies to help inform IT leaders who are planning to develop BYOD programs for their organizations.

Each of these documents should provide further insight into issues associated with the implementation of BYOD solutions. The implementation of BYOD needs to be an iterative process — support of BYOD for commodity enterprise technologies like email and collaboration systems can lay the foundation for expanding to more diverse, mission-specific applications and a broader scope of enterprise offerings.

BYOD can be facilitated through applications native to the device, downloaded or installable applications, or even a web browser. The private and public sector entities who have adopted BYOD solutions report that allowing employees to use their personal mobile devices to access company resources often results in increased employee productivity and job satisfaction.

From the Federal information security perspective, devices must be configured and managed with information assurance controls commensurate with the sensitivity of the underlying data as part of an overall risk management framework. Gone are the days of long projects that address every demand. We must now integrate new technologies in a rapid, iterative, agile, interoperable, and secure method to meet changing market and customer needs. Device agnosticism is more important than ever.

Our software, byod case studies, hardware, and applications must be compatible across common systems and personal devices. Our information security controls must also be consistent with existing law and standards to ensure confidentiality, integrity, and availability.

The business case for implementing BYOD programs vary from agency to agency, but often involve the following drivers: to reduce costs, increase program productivity and effectiveness, adapt to a changing workforce, and improve user experience.

Below is a list of points to consider when determining whether a BYOD program is right for your agency and its staff. In the right environment, BYOD programs can be an enormous success. These studies include a brief synopsis which summarizes the specific challenges, byod case studies, approaches, and lessons learned of each, byod case studies.

None of the BYOD programs discussed in these case studies involve the transmission of classified information. Agencies should consider the applicability of the discussed technical and policy approaches to their own environments.

The Alcohol and Tobacco Tax and Trade Bureau TTB decided to reduce the costs, time and effort required to refresh desktop and laptop computers used for client computing needs. TTB has a widely dispersed workforce with byod case studies personnel working from home full time and over 80 percent of the workforce regularly teleworking. TTB determined that the best solution was to centralize all client computing power and applications, user data, and user settings and allow access to TTB resources by thin client computing devices.

A thin client is a computing device or program that relies on another device for computational power. TTB desktop and laptop computers were due for refresh this year.

However, the virtual desktop solution allowed TTB to avoid the expense of replacing hardware. No data touches the end user device. As a result, byod case studies, the TTB virtual desktop implementation has the significant additional benefit of delivering every TTB application, with user data, to a wide range of user devices without the legal and policy implications that arise from delivering data to or allowing work to be accomplished directly on a personal device. TTB has a very dispersed workforce with many personnel working from home full time and over 80 percent of the workforce regularly teleworking.

TTB byod case studies to reduce the costs, byod case studies, time, and effort required to refresh client desktop and laptop computers, byod case studies. After considering several solutions, TTB determined that it would centralize all client computing power and applications, user data, and user settings to allow access to these resources through thin client computing devices.

With limited funding to invest in a completely new infrastructure for the virtual desktop implementation, TTB byod case studies its existing hardware, software and technical expertise to determine the path most likely to succeed and achieve the objectives of providing central access to all IT resources while achieving significant savings.

TTB attained considerable success with server virtualization. With this success in hand, TTB was confident that a virtual desktop infrastructure could be built without purchasing numerous physical servers. The infrastructure required to deliver virtual desktop could itself be largely virtualized.

Because TTB was established in with a significant number of byod case studies working full time from home, it was imperative from the beginning to support those personnel with a robust remote access capability. Additionally, TTB wanted to take advantage of its investment in Citrix licenses and the significant expertise its technical personnel had gained with the Citrix product suite as they supported remote access.

The Citrix virtual desktop offering uses a small browser plugin called Citrix Receiver, which is freely available for download and turns most any device into a thin device.

The currently deployed solution has 2 active sites, each with 3 physical servers. Either site can support byod case studies entire customer base. The rest of the virtual desktop servers are virtualized. Figure 1 is a conceptual view of the TTB virtual desktop. Figure 1, byod case studies. There is no typical user setup.

If the desired user configuration works, TTB allows it. Several TTB personnel use BYOD Kindle Fire devices for occasional access, for example, if they need to check email when out of the office or they need to approve a time card that was not ready when they were in the office.

The rapid pace of change in the mobile device market makes the virtual desktop solution particularly attractive. Because no data touches the user device, there is no need for a mobile device management MDM solution on a non-TTB device. When a device is made available to the public it can be used to access TTB applications and data, byod case studies. The Droid Razr smart phone with a Motorola Lapdock is an example of such a device. A user who has a government-provided smart phone MDM installed with a Lapdock would not need byod case studies additional computing device.

The ASUS Transformer is another example of a newly available mobile device that has a form factor usable for full-time work. The multiple-device access capability of virtual desktop allows TTB to move toward providing a single device per user.

The final result, which is likely the greatest benefit of the TTB Virtual Desktop solution relative to BYOD, is the minimization or elimination of byod case studies legal and policy issues. Equal Employment Opportunity Commission kimberly, byod case studies.

The U. Employees who want to use their own smartphone for official work purposes must agree to have third-party software installed. This allows the agency to manage security settings on the devices and remotely wipe devices clean of government emails and data if they are lost or stolen, byod case studies. She suggested a two-pronged approach to cost reduction:. Although the carrier was initially reluctant to work expeditiously, the EEOC stood firm in pursuing rate plan optimization.

Zero-use devices were eliminated and all remaining devices were moved to a bundled rate plan with shared minutes. The next step was to launch a BYOD pilot program focused on enticing current users of Government provided BlackBerry devices to opt out. With the mobile device management software, employees may read and write emails with or without Internet connectivity.

The agency was faced with a 15 percent reduction in its IT operating budget for FY At first, it was not evident there was much room for needed cuts. Byod case studies, EEOC decided to conduct research into how employees were using their agency-issued Blackberry devices — and the results were surprising:. We also found there were a number of zero-use devices. People have them parked in their desk drawer, and the only time they use it is when they travel, byod case studies.

During the first quarter of FYinitial efforts went into cutting the recurring costs of the nearly agency-issued Blackberry devices. After conducting an analysis of device usage, the EEOC swiftly submitted orders to the carrier eliminating zero-use devices, demanded that disconnect orders were promptly terminated, and called for remaining Government devices to be moved to a bundled plan with shared voice minutes and unlimited data.

In turn, nearly 40 employees volunteered to exchange EEOC-issued BlackBerry devices in favor of using their byod case studies personal smartphones, byod case studies.

The cloud provider would assist with setup, configuration and end-user support. Under the BYOD pilot, the cloud provider conducts all technical support for pilot participants with iOS devices iPhone and iPadsas well as all Android devices smartphones and byod case studies. After a number of revisions, the draft policy was ready to share with the union, byod case studies.

Again, the Rules of Behavior document was revised and improved upon. A work breakdown structure was created to guide activities and tasks that needed to be completed before launching the next phase of the pilot -- the beta phase. The CIO examined incorporating an incentive to opt out, but could not find a precedent for offering a nominal stipend or reimbursement for business expenses and equipment allocation, byod case studies. In order to protect sensitive corporate data, EEOC is scheduling some BYOD orientation sessions to train its workforce on critical security ramifications and procedures.

Some outstanding questions, for example, include whether an enforceable waiver should be added exempting employees from holding the organization accountable. EEOC is currently in the process of reviewing and revising its Acceptable Behavior Policy for personal mobile devices. The policy document was developed as part of a working group that included the agency's Office of Legal Counsel.

Employees who choose to opt into the BYOD program are required to read and sign the policy document first. CIO Hancher said one thing agencies need to make sure of is that they have documented rules for what employees can and cannot do with Government data on personally-owned devices. Moreover, she said that employees must agree to let agencies examine those devices should it become necessary.

EEOC's IT staff is meeting with employees to help decide which device or devices to use and what the likely effects will be. At the current time, personal smartphone devices are the only mobility option for new employees byod case studies EEOC. Realizing that this pattern was unsustainable, CIO Hancher, with support from the executive leadership and the union, set out to revamp the mobile device program. EEOC used cloud based, software-as-a-service for wireless synchronization of agency email, calendar and contacts, as well byod case studies mobile device management services.

The current BYOD program requires employees to pay for all voice and data usage, including those for official work purposes. This cost issue may prompt some users to keep the BlackBerry. For seasoned workers, byod case studies, their personal device allows them to do administrative work from home. William B. Hickox state.

In an effort to keep up with the pace of mobile technology, the State of Delaware initiated an effort to not only embrace the concept of BYOD but to realize significant savings by having state employees turn in their state owned device in favor of a personally owned device.

In order to encourage the behavior, byod case studies, the State agreed to reimburse a flat amount for an employee using their personal device or cell phone for state business, byod case studies.

In the end the state decided to make the program voluntary at this time. The state recognizes that not all employees have a personal device or are willing to utilize it for work purposes. The State of Delaware experience to date has been positive with specific savings and device reductions.


Implementing BYOD Initiatives: 3 Case Studies


byod case studies


BYOD Case Study: Brunel University Challenge. Brunel University, in the United Kingdom, wanted to help ensure a consistent bring-your-own-device (BYOD) experience for students, staff, and visitors across its Uxbridge campus. BYOD IN HIGHER EDUCATION: A CASE STUDY OF KUWAIT UNIVERSITY Ammar H. Safar, Kuwait University BYOD intervention had a statistically significant positive effect on students’ learning and achievement, studies focusing on the impact of ICT use in. As BYOD bring-your-own-device approaches become mainstream, four case studies show the reality behind the hype. Image: Nato Welton. Share. BYOD: four case studies show the reality behind the hype. I-CIO editorial team – October As bring-your-own-device approaches become mainstream, are organizations seeing the expected benefits?.